FREQUENTLY ASKED QUESTIONS
Delivery times can vary based on your location and the shipping method selected. Typically, orders within Ibadan are delivered within 24hrs, while outside Ibadan can take 3-5 working days. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery. For more detailed information, please visit our Shipping Policy page or contact our customer service team.
Yes, you will receive the exact product shown in the picture. We strive to provide accurate images and descriptions of all our products to ensure that what you see is what you get.
You can view your sales receipt in your account on our website. Simply log in, go to your order history, and select the relevant order to view and download your receipt.
To return an item, please contact our customer service team through the "Contact Us" page on our website. They will guide you through the return process, including providing you with a return authorization and instructions for sending the item back to us.
We do our best to restock popular items as quickly as possible. If an item is marked as "out of stock," you can sign up for notifications on the product page to be alerted when it becomes available again.